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🧾 Visit Management

Site Managers and Administrators can view and manage valet visits in real time. From creating visits to tracking status updates, this module provides full visibility and control over the visit lifecycle.

Features​

  • Create and edit valet visits
  • View current visit statuses
  • Assign valets to return vehicles
  • Filter, sort, and review visit logs

Visit Status Overview​

Each visit can move through several statuses:

  • Pending
  • Parking In Progress
  • Parked
  • Return Requested
  • Return In Progress
  • Completed

📸 Visit Management Dashboard​

Visit Management View

Workflow: Creating a Visit​

1. Select Organization and Site​

Start by choosing the org and site for the visit to ensure it's logged under the correct location.

2. Enter Customer Details​

  • Name
  • Phone number

3. Provide Vehicle Information​

  • Plate number
  • Make
  • Model
  • Color

4. Assign Key Mapping ID​

This field helps track the car's physical key.

5. Submit the Visit​

Click Create Visit to generate a new entry. A confirmation message will appear.

📸 Visit Creation Complete (Parked)​

Visit Parked View

Return Car Requested​

When a customer initiates a return request, the visit status updates accordingly.

📸 Return Request​

Return Requested View

Assign a Valet​

Assign a valet driver to return the vehicle to the customer.

📸 Assign Valet Dialog​

Assign Valet Dialog

Visit Completed​

The visit status changes to Completed once the vehicle is returned and logged.

📸 Completed Visit Summary​

Completed Visit Summary

Best Practices​

  • Always verify customer phone number before visit creation
  • Key ID is required and should be unique
  • Use color-coded status chips to filter active visits